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What is a "Ride On Top Sex Toy?"
If you are new to the riding sex toy market, then you’ve come to the right place. Discover how Motorbunny is the latest and greatest when it comes to riding sex toys and vibrators.
What does Motorbunny cost?
The Motorbunny Original costs $999 (USD). It includes everything you need to get started, including LINK wireless remote control technology.
Who should use Motorbunny?
If you have come this far and are reading this FAQ, odds are Motorbunny is for someone exactly like you! Motorbunny is for anyone and everyone who is looking for a more intense experience in their sex life. We have been pretty amazed at the diversity of people and use cases. Women, Men, Solo, Couples, Groups... That's the great thing about Motorbunny. We make a great tool. It’s up to you decide how, when and where to use it!
What about shipping?
All orders are packaged in a normal, discreet brown box. The shipper address will be "Fulfillment Center.” Shipping in the Continental US is free for orders of $50 or more. International rates are calculated at the time of order, and expedited shipping will be available for purchase at the time of checkout. We make our best effort to ship (product on a truck) the same day. Each product we sell has a shipping estimate displayed on it's page. Please enter your location to get a more accurate shipping estimate.
Enter your location for our best guess at when your order will ship.
Once an order has been submitted to the warehouse it cannot be cancelled. In this case cancelled orders will be refunded for the cost of the goods minus shipping cost to redirect the package back to the warehouse.
Receiving your Motorbunny when and where you want
Once you've placed your order through Motorbunny.com you can customize your shipping options by signing up for FREE at UPS MyChoice or FedEx Delivery Manager depending on the carrier delivering your package. Both options allow you to customize the date or time of delivery or have it held at the carrier's location.
Note: Once you have placed your order Motorbunny employees cannot change your shipping address.
How long does it take to ship?
Unless you choose an expedited shipping method your order will ship the next business day typically via UPS Ground. Once shipped a confirmation email and tracking number is sent (usually you'll receive that after 5PM CST).
All orders leave from our fulfillment centers in Nevada and New Jersey, so five business days is typically the maximum wait time you can expect with standard shipping.
What about international shipping?
International shipping takes a bit longer than standard shipping inside the continental US. The estimated number of shipping days listed at checkout is how long it takes while the package is actually moving and does not take in account the amount of time the package will spend at customs check points. There are customs check points before a package leaves the US and another customs check point when arriving at the destination country. The amount of time a package spends in customs varies so it is hard to estimate the exact amount of time customs processing may add to your actual shipping time. Please keep this process in mind when placing your order and planning for shipment arrival. In addition, many countries charge recipients customs fees, which vary from country to country, and may require package pickup from a customs facility near the recipient address.
What if my package is damaged in shipping?
If your package is damaged in shipping, you must report a damage upon arrival claim you must open a support ticket within 48 hours of package delivery.
How will I be charged?
We accept all major credit cards, PayPal, FuturePay, and Amazon Payments. Your credit card will show a charge from "MB Technologies".
What makes you different from your competition?
- Price -We make no bones about it. Price is one of Motorbunny's biggest differentiators. Similar products cost around $1300 bucks! Accessibility is one of our key goals at Motorbunny. Everyone deserves to realize their maximum potential for pleasure. Anything we do will be affordable. This experience should not be a "luxury" only available to a few. For about the cost of a new computer or smart phone, you can Hop On!
- Design -Motorbunny has been designed with quality and safety as priorities. We have enclosed all electrical components inside the housing, so there are no exposed circuit boards. We also use an external A/C adapter, like you would use for a laptop. This lowers the voltage that goes into Motorbunny and allows for international use. All Motorbunny components have been CE and RoHS certified.
- Fun - There is a reason Spinal Tap was such a cultural watershed. The idea of “going to eleven” captures the mindset of taking anything to the next level. It’s absurd. But, man, does it feel right. We have also included four stainless steel eyelets. Obvious uses are to attach knee pads or restraints. (Be sure to check out our attachments and accessories!) But we are really looking forward to all of the creative uses you all come up with!
What do I risk?
We are so confident you will love Motorbunny that we offer a 45 Day “Bunny-Back” Guarantee! If you purchase Motorbunny directly from Motorbunny.com, and are not completely satisfied, contact our support staff, package up your Motorbunny (no attachments please!), and ship it back to us. We will refund your money, minus a $199 storage and inspection fee and a flat rate of $35 for return shipping for US customers. (return shipping fees will vary for Hawaii, Alaska and international orders). No questions asked. No hassle. If it’s not for you, it’s not for you.
What is your warranty?
The Motorbunny unit comes with a 11-year parts and labor warranty. This warranty is only valid with proper usage of Motorbunny and covers any defective product issues, but does not cover accidental damage or physical damage (for instance, by dropping the unit on a hard surface). If there is a problem with your Motorbunny unit please support@motorbunny.com.
After five years, Motorbunny repairs can be made for a flat fee of $100.
Accidental damage can be repaired at the cost of the customer. For repairs contact support@motorbunny.com.
About the Motorbunny Unit
Safety Certifications
Tests and certifications
Motorbunny has been tested for and been found compliant with RoHS, CE, and MSDS tests for all products we offer, and we’ve passed Amazon’s own approval process.
What is RoHS?
RoHS testing looks for restricted substances in electrical equipment and electronic products, like lead and other unsafe components.
What is CE?
This test certifies that the product meets the requirements of the applicable European Union requirements for product operation and materials safety.
What is MSDS?
“Materials Safety Data Sheet” – This affirms that the TPE materials used in the manufacture of the standard Motorbunny attachments included in the Starter Kit do not include elements that can combine to form harmful chemicals (Pthalates) in amounts that would require the duty to communicate information in accordance with Article 33 of European Union regulation concerning the Registration, Evaluation, Authorization and Restriction of Chemicals (REACH).
General Maintenance
Standard silicone attachments
Motorbunny comes with four standard silicone attachments in classic shapes and styles. We recommend that you wash standard attachments with warm, soapy water after each use. Don’t use anything that will irritate your skin! Hand soap works great.
Standard TPE attachments
Some standard attachments are offered for sale a la carte, and are great for single-use cases, and parties in which attendees can affordably purchase and use their own attachment. TPE (thermoplastic elastomer) is a thermoplastic polymer blend commonly used in toys and other products. We recommend that you wash standard attachments with warm, soapy water after each use. Store all standard TPE attachments separately from each other without touching each other. If TPE attachments touch each other for extended periods of time they will eventually melt together.
Attachment support rods and stems
Do not substitute other objects if rods or stems become damaged. Replace them with new ones. Contact us to order more.
Motorbunny saddle cover
Wipe the saddle down with soapy water and wipe it dry. Do not attempt to remove the saddle cover or immerse the Motorbunny unit in water.
About Attachments
Silicone Attachments
Our 100% Silicone Premium Attachments are non-porous, hygienic, and flexible. The are quiet durable, and they also warm and retain body heat well.
Care and cleaning for Silicone attachments
Silicone was practically made for high temperatures, so you can fully disinfect them by boiling them for 5-10 minutes, or put them in the top rack of your dishwasher. They also clean nicely with soap and water, or sanitize them with a 10% bleach solution (Rinse very well after you do this so you don’t irritate your skin when you use it next!).
Try to store all your attachments separate from toys made of other substances. They can leach onto one another in storage.
What kind of lube should I use?
Lots of water-based lube.
Lube for silicone attachments
DO NOT use silicone lubricants with silicone attachments. It seems odd, but silicone lubricants can break down silicone and make it gummy. Water-based is always safest.
Lube for TPE attachments
DO NOT use oil-based lube with standard attachments. It can break down the material quickly. Water-based is always the safest.
Additional General Safety Notes
- Never use Motorbunny without a Motorbunny attachment in place. Ouch!
- Keep it away from water. This means waterbeds, too!
- Don’t use Motorbunny if you are pregnant or are trying to get pregnant.
- Don’t use Motorbunny if you have a vaginal or UTI infection.
- If you have a heart condition, consult your physician to see if you are healthy enough to hop on.
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