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Returns and Refunds

We are so confident you will love Motorbunny that we offer a 45 Day “Bunny-Back” Guarantee! If you purchase Motorbunny directly from Motorbunny.com, and are not completely satisfied, contact our support staff within 45 Days of delivery of your Motorbunny, package up your Motorbunny (no attachments please!), and ship it back to us. We will refund your money, minus a $199 return fee. No questions asked. No hassle. If it’s not for you, it’s not for you.

Starting a return

To start a return please open a support ticket and include name, address, and order number on the order.  A service representative will be with you very quickly.

Accessories & attachments return policy

Accessories do not qualify for our 45-Day Satisfaction Guarantee.  All accessories and attachment sales are final. If you believe you have received a wrong or defective accessory, please contact a customer service representative.

Damage upon arrival claims

If your package is damaged in shipping, you must report a damage upon arrival claim you must open a support ticket within 48 hours of package delivery.